Only authentic GECKO® equipments and products give you the best sound quality, performance, and high cost performance index (CPI), do not compromise.
The only way to be sure you are buying a genuine GECKO® product is to buy directly from a GECKO® authorized distributor, dealer or reseller.
We have recently learned of counterfeit GECKO® speakers, driver units and microphones manufactured illegally with GECKO® logo being sold by unauthorized distributors and resellers particularly in the South East Asia and East Asia regions.
While these products bear GECKO® logos, cost significantly lower than an original GECKO® product and can appear extremely similar to the genuine item at first glance, the quality, internal components and performance fail to meet our standards. These products may also fail to meet safety regulations for materials or workmanship. Please be warned that the use of counterfeit product(s) risk malfunction of the system and may damage the other equipment within the same setup.
We strike to deliver high-quality products to our customers hence we regard such products as infringement on our intellectual property rights and a violation of our registered trademarks.
We will not hesitate to issue warning letter, file petitions to the relevant authorities to condone the known offenders. Tougher actions and beyond, including further legal actions against such illegal counterfeiters and distributors will be carry out if deem necessary.
In addition, we would appreciate your understanding and support with regard to the following requests:
1. Please understand that we will not offer any quality assurance for products that have not been purchased through our authorized distributors, dealers or resellers;
2. Please note that GECKO MUSIC GROUP will accept no liability whatsoever for any damage cause to the entire or part of the system by the use of such counterfeit product(s) together with the genuine GECKO® product(s);
3. Please contact our sales representatives immediately if anybody tries to sell you any counterfeit or suspected counterfeit GECKO® products;
4. We would like to encourage you, our customers to join us to combat counterfeits by reporting known or suspected counterfeits to us.
GECKO MUSIC GROUP appreciates your assistance in preventing the distribution of counterfeit products.
Thank you for reading this and for your support of our efforts to protect our customers from the negative experiences!